Privacy Policy

We collect the following categories of information:

• Information you give us. When you join our mailing list, contact us, or sign up for a product, we collect the email address and any other details you choose to provide.
• Automatically collected information. When you visit our website or use our apps, we may collect basic technical information such as device type, operating system, browser, language, IP address, referring page, and timestamps. This is collected through standard server logs and, where applicable, analytics tools.
• Information from our apps. Specific apps we ship may collect additional information needed to provide the app's functionality. Where this is the case, the app will surface its own in-product disclosures and, where required, request your permission first.

We use the information we collect to:

• Operate, maintain, and improve our website and apps;
• Send you the emails you signed up for and reply to your inquiries;
• Understand how our Services are used so we can make them better;
• Detect, prevent, and address fraud, abuse, or security issues; and
• Comply with legal obligations.

We do not sell your personal information. We share information only in the following limited circumstances:

• Service providers. Vendors who help us run the Services (for example, hosting, email delivery, and analytics), for the purpose of providing those services to us.
• Legal and safety. When we believe in good faith that disclosure is required by law, legal process, or to protect the rights, property, or safety of Loser Labs, our users, or others.
• Business transfers. In connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality protections.

We retain personal information for as long as is necessary to provide the Services and for legitimate business or legal purposes. When information is no longer needed, we take reasonable steps to delete or anonymize it.

You can unsubscribe from our emails at any time using the link in any email we send. You can also contact us through our contact form to request access to, correction of, or deletion of your personal information, subject to applicable law.

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps to remove it.

We are based in the United States. If you access the Services from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Effective” date above and, where appropriate, provide additional notice.

Questions about this policy can be sent to help@loserlabs.io or through our contact form.